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Frequently Asked Questions

We provide a range of ticket options, including:

  • Second Floor Access: Grants entry to the second floor via elevator.
  • Summit Access: Includes access to both the second floor and the summit via elevator.
  • Guided Tours: Offers an informative experience with a professional guide.

Tickets can be purchased directly through our website. Simply select your preferred date, time, and ticket type, then proceed to checkout.

All ticket sales are final. Once confirmed, tickets cannot be exchanged, modified, or refunded. Please review your selection carefully before completing the purchase. 

We accept both printed and digital tickets. You can present your ticket on your mobile device for entry.

If you haven't received your ticket confirmation within 24 hours of purchase, please check your spam or junk folder. If it's not there, contact our customer service team for assistance. 

Yes, tickets are issued for specific dates and times. We recommend arriving at least 15 minutes before your scheduled entry time to ensure a smooth experience.

Late arrivals may result in denied entry, as tickets are time-specific. We advise punctuality to fully enjoy your visit.

We offer discounted rates for children aged 4-11 and youths aged 12-24. Children under 4 can enter for free. Please refer to our pricing page for detailed information.

Access to the summit is subject to availability and may be closed due to maintenance or safety reasons without prior notice. In such cases, partial refunds may be issued. 

For security reasons, certain items are prohibited, including large luggage, glass bottles, and sharp objects. Please refer to our security guidelines for a complete list.

The Eiffel Tower is equipped to welcome visitors with reduced mobility up to the second floor. However, access to the summit may not be possible due to safety regulations.

Yes, restrooms and baby-changing facilities are available on all floors of the Eiffel Tower.

Strollers and wheelchairs are permitted. However, for safety reasons, certain areas may have restrictions. It's advisable to use foldable strollers.

There is no formal dress code. However, we recommend wearing comfortable clothing and footwear suitable for walking and weather conditions.

Yes, there are gift shops on various floors of the Eiffel Tower where you can purchase souvenirs.

Additional FAQs

The Eiffel Tower is typically open daily from 9:00 AM to 12:45 AM, with the last admission at 11:45 PM. Please note that operating hours may vary seasonally or due to special events. We recommend checking the official Eiffel Tower website for the most up-to-date information. 

 Eiffel Tower

We recommend booking your tickets as early as possible, especially during peak tourist seasons, to ensure availability. Tickets can typically be purchased up to 60 days in advance. Booking early also allows you to secure your preferred date and time.

Yes, the Eiffel Tower is equipped to welcome visitors with disabilities. Visitors with reduced mobility can access the first and second floors via elevators. However, due to safety regulations, access to the summit may not be possible. We strive to accommodate all guests and recommend contacting us in advance to discuss any specific needs.

Pets are not allowed on the Eiffel Tower, except for guide dogs assisting visitors with disabilities. We appreciate your understanding in maintaining a safe and comfortable environment for all guests. the coast

There is no formal dress code for visiting the Eiffel Tower. However, we recommend wearing comfortable clothing and appropriate footwear, as the visit involves walking and standing. Additionally, consider the weather conditions on the day of your visit.

Yes, the Eiffel Tower offers several dining options:

  • Madame Brasserie: Located on the first floor, offering a contemporary Parisian dining experience.
  • Le Jules Verne: A Michelin-starred restaurant on the second floor, providing gourmet French cuisine.
  • Buffets and Champagne Bar: Various buffets and a champagne bar are available on different levels for light snacks and beverages.

 

For safety reasons, certain items are prohibited, including large luggage, glass bottles, and sharp objects. Security checks are conducted at the entrance. We recommend reviewing the official security guidelines before your visit to ensure a smooth entry.

Eiffel Tower

While it is possible to purchase tickets on the day of your visit, availability is limited, and you may encounter long queues. To ensure entry and save time, we strongly recommend purchasing tickets in advance through our website.

We accept various payment methods, including major credit cards and online payment platforms. All transactions are secured to protect your personal information.

Yes, we offer group discounts for large bookings. For more information on group rates and booking procedures, please contact our customer service team directly. 

We’d love to hear from you.

Thanks for stopping by. Please leave a message and we’ll get back to you as soon as we can.

  • +33 176276676
  • info@wondermeetsandtours.com
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